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2021 Conference Session Grid - Never Let a Crisis Go To Waste

Time

 

Description Arlberg 1 & 3

 

Arlberg 2 & 4

 

Sunday, September 19, 2021

12-4 pm

Vendor Setup

5-7 pm

Conference Registration

7-9 pm

Opening Session

 

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Keynote Part I: Story Night
Keynote Part I: Story Night
A Special Storytelling Evening Program with Kelly Swanson

Join us for a special opening night program with award-winning storyteller, motivational speaker, and comedian, Kelly Swanson.  Kelly Swanson has spent her career using the power of story to entertain, inspire, make people laugh, and motivate them to change the way they think, feel, and act. While your “stage” may look completely different than hers, you can still use this same power to connect with the people you want to influence. Tonight Kelly will engage us all in an informal interactive group conversation about how the art of story applies to our business. How to uncover the stories that already exist in you. What makes a story powerful. How to share your story with strangers. Tonight you become the storytellers, and Kelly is your guide. Not only will this be an interesting, informative, and entertaining program, you will get a chance to network with each other as you share your stories. And if we’re lucky, Kelly will share one of her award-winning stories.

Monday, September 20, 2021

8-4

Registration

8-9 am

Matterhorn

Breakfast

9-9:30 am

Matterhorn

President’s Intro & Vendor Introductions

Deb Fett, Mi-GMIS President

9:30-10:45 am

Matterhorn

Keynote

 

Keynote Part II

Kelly Swanson

10:45-11:15 am

Matterhorn

Platinum Session

 

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Encrypted and Exfiltrated - Navigating the Worst-Case Scenario
Encrypted and Exfiltrated - Navigating the Worst-Case Scenario
Kevin Fuller, President and CTO, ThinkGard
Cole Two Bears, VP of Security Services, ThinkGard

We recently had the opportunity to assist an organization that found themselves in a situation that nobody wants to.  Their network had been infiltrated by bad actors who then exfiltrated approximately 500 GB of PII before encrypting all the machines on their network with ransomware.  The exfiltrated data was subsequently released to the dark web where it was located by a cyber security website who wrote an article about it. This situation is just about as bad as you can imagine.   Our presentation is a deep-dive case study of what happened, how it happened, how it could have been prevented and how they ultimately recovered, complete with timelines, screenshots from the hackers, info from the ISP/MSSP, and more.  The twists and turns in this story are incredible. You don’t want to miss it.
 

 

11:30-12:15 pm

Session 1 & 2

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Battling IT Headaches - Craig Paull, Kent County & Steve Sedore, Allegan County
Battling IT Headaches - Craig Paull, Kent County & Steve Sedore, Allegan County
Do you know what you’re signing? You’ve got the latest contract from your vendor, and when you read it you feel like you’re paying lots of money, taking on a fair amount of risk, and if something goes wrong, you’re on the hook and the vendor waltzes away with minimal (if any) penalties. And maybe it isn’t entirely clear just what you’re getting or how it is going to be delivered or supported. We can’t promise an answer to every one of your contract challenges, but when you walk away at the end of this session you’ll at least have ideas about what to look for and request when you get into a contract negotiation. And we promise to avoid most of the legalese in the process.

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Future of Work (Panel Discussion)
Future of Work (Panel Discussion)
Our panelists will discuss their vision of how work will be done post-pandemic.

12:15-1:15 pm

Matterhorn

Lunch

 

12:45-1:15 pm

Matterhorn

Platinum Session

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Together, We Win - Secure Your Community Network
Together, We Win - Secure Your Community Network
Kevin Hayes, Chief Information Security Officer, Merit Network

Malicious network database attacks at the local government and campus-wide level are becoming ever more common, potentially harming cities and educational institutions on an unprecedented level. Merit developed a free community network security framework based on the Center for Internet Security’s “Top 20 Security Controls”, tailored toward the elements that need to be addressed as operators of community and educational networks. This session will cover the organizational importance of each topic, with simple solutions provided to address each of these concerns to help jump-start your security initiatives.
 

1:15-1:45 pm

Vendor Visits

1:45-2:30 pm

Sessions 3 & 4 (combined)

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Hybrid Workforce: Part I (Panel Discussion)
Hybrid Workforce: Part I (Panel Discussion)
Remote worker management.  How things have changed since the pandemic. Expectations for the future. Technologies needed?

2:30-2:45 pm

Vendor Visits

2:45-3:30 pm

Sessions 5 & 6 (combined)

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Hybrid Workforce: Part II (Panel Discussion)
Hybrid Workforce: Part II (Panel Discussion)
Setting expectations for daily work.  Provide a framework to show productivity. Human side of remote work.

3:30-5 pm

Breakout Rooms

Birds of a Feather (potential outdoor location)

Moderator: Rob Petty

5 pm

No Formal Activities (on your own)

Tuesday, September 21, 2021

8-4

Registration

 

 

8-9 am

Matterhorn

Breakfast

9-10:15 am

Keynote

 

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Seven Principles for Developing Ethical Influence
Seven Principles for Developing Ethical Influence

Paula Caproni

Almost daily, we try to influence others to support our requests - our clients, our colleagues, our bosses, our employees, our partners, our children, our parents, our neighbors, and more. Yet despite the importance of influence in everyday life, few people know research-based strategies that increase the possibility that they will gain the support they desire. In this engaging and practical keynote, you will learn how to ethically and effectively use seven universal principles of influence that you can immediately apply to build better relationships, gain more support for your ideas, and achieve your personal and professional goals.


Paula J. Caproni is on the faculty of the Ross School of Business at the University of Michigan. She received her MBA from the University of Massachusetts and her Ph.D. in Organizational Behavior from Yale University. In addition to teaching MBA and executive courses on leadership, high-performing teams, influence, and the science of success, she has served as Director of the full and part-time MBA programs. She has also coached over 500 executives through the Executive MBA and Executive Education programs at the University of Michigan. An award-winning instructor, she has worked with a wide variety of organizations, including Asian Development Bank, Bank Saudi Fransi, Bank of America, Exxon, DTE Energy, Ford Motor Company, Ford Medical Group, Google, Internal Revenue Service, the NFL, Saudi Arabia Monetary Authority, Saudi Telecom, Toyota, S&P Capital IQ, and the U.S. Intelligence Agencies. She has taught executives in several countries, including Brazil, Chile, China, Colombia, Croatia, Finland, Germany, Indonesia, Malaysia, Nigeria, Poland, Qatar, Saudi Arabia, Singapore, South Korea, Sweden, Thailand, the Philippines, United Arab Emirates, and Vietnam.  She has written two books, “The Science of Success: What Researchers Know that You Should Know” and “Management Skills for Everyday Life: The Practical Coach”, now in its third edition. Her online Coursera course, The Science of Success: What Researchers Know that You Should Know, has had over 150,000 participants and has been translated into six languages.

10:15-10:30 am

Vendor Visits

10:30-11:15 am

Sessions 7 & 8

JIS – Case Management

Charlie Mercer, JIS

Mi-DEAL: An All Access Pass to State of Michigan Contracts

Shawn Vaughn, SoM

11:15-12:15 pm

Sessions 9 & 10

MiFile

Charlie Mercer, JIS


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Applying GIS to Your Organization's Story and Map Out its Future
Applying GIS to Your Organization's Story and Map Out its Future
Bryon Wood, GLWA

GIS - Geographic Information Systems (GIS) play a critical part in tracking and maintaining GLWA’s linear assets such as our water transmission and sewer conveyance systems. Using these infrastructure systems as the backdrop, this session will provide use cases for GIS to develop and enhance your GIS planning, implementation, and services to your organization’s stakeholders. Real-life examples will be provided of GIS Strategic Planning and Esri ArcGIS Apps, StoryMaps, Dashboards, and Hub Sites recently completed by GLWA. These samples can be extrapolated to not only your water/sewer systems but also other types of infrastructure and government uses. In addition, the presentation will cover how GLWA’s GIS Team provided field support during the COVID-19 pandemic using GIS.

12:15-1:15 pm

Matterhorn

Lunch

12:45-1:15 pm

Platinum Session


Myths and Realities Surrounding Security and Remote Access
Myths and Realities Surrounding Security and Remote Access
In this session we will take a practical approach to security improvements that everyone can take advantage of.  While we're talking about security changes and best practices, we will segway into a conversation about anywhere data access.  This conversation is designed to be interactive and high impact.

1:15-2:15 pm

Vendor Visits

2:15-3 pm

Sessions 11 & 12


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Cyber Partners
Cyber Partners
Andy Brush, SoM


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ADA Compliant Websites
ADA Compliant Websites
eMichigan Team

ADA Compliance for websites and online government services, especially in light of the pandemic and how more people had to rely on online services to get things done.

3-3:30 pm

Vendor Visits

3:30-4:15 pm

Sessions 13 & 14


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Cyber Incident Response / Survival
Cyber Incident Response / Survival
Sgt Jeff Hoffman

It's not a matter of if, but when.  The Michigan State Police, Michigan Cyber Command Center (MC3), will discuss real-world incidents which have occurred within Michigan and how they impacted the IT Staff and organizations / municipalities as a whole.  From insider threats, to overseas actors, or malware activated by an unsuspecting user, the MC3 will discuss topics you may not have considered surrounding your response to a cybersecurity incident.
 


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Leadership "Book Club"
Leadership "Book Club"
Moderator: Deb Fett

4:15-5:15 pm

Vendor Visits

5:15-6:45 pm

Dinner & Vendor Drawings

7-9 pm

Networking Event

Wednesday, September 22, 2021

8-11 am

Registration

8-9:30 am

Matterhorn
Breakfast

9-9:30 am

Platinum Session


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The Evolving Face of Ransomware: Security Planning for Today's Threats
The Evolving Face of Ransomware
Kevin Damghani, Chief Partner / Experience Engineer
IT Partners

Coronavirus is not the only story in 2021. Ransomware continues to target local government at an alarming rate. And the attacks are getting more sophisticated. In this educational presentation, Kevin Damghani explains how ransomware has changed and shares what the threat actors are looking for during the average 120 they are on your system before an attack. This knowledge, along with the practical DR plan tips that anyone can implement, will make any IT professional more ready for a ransomware attack.  The cost of these attacks can easily be ignored but Kevin brings facts, figures, and stories that you can bring back for use during budget discussions.  The fun comes when Kevin injects a system with ransomware live. He then recovers the system in five minutes. There’s also a baseball bat. You won’t want to miss this.

9:30-10:30 pm

Sessions 15 & 16


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FoC / PA IT Assessments - What to Expect in 2022
FoC / PA IT Assessments - What to Expect in 2022
Andy Brush SoM
Pratin Trivedi, Director of Tech and Payment Ops, OCS


Learn how the State of Michigan Office of child support is teaming up with Michigan Cyber Partners to conduct the second round of statewide security assessments of county managed Friend of the Court and Prosecuting Attorney offices.


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Contactless Customer Service - Equitably
Contactless Customer Service - Equitably
Dan Rainey, Detroit Water & Sewerage
Sarah VanWormer, City of Battle Creek

10:30-10:45

Break

10:45-11:30

Sessions 17 & 18


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CARES & ARP Funding
CARES & ARP Funding
Eean Lee, Tuscola County

A discussion of eligible projects and how different IT departments are using the funds they have received or will receive.


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CJIS - The FBI CJIS Security Policy Modernization Project - Be the First to Know!
CJIS - The FBI CJIS Security Policy Modernization Project - Be the First to Know!
Mitzi Goldstein, MSP

The Federal Bureau of Investigation (FBI) Criminal Justice Information Services (CJIS) Security Policy is undergoing a multi-year modernization project to closely align it with the requirements of the National Institute of Standards and Technology (NIST) Publication 800-53 rev. 5.(Security and Privacy Controls for Information Systems and Organizations).  As each control family is approved through the Advisory Policy Board process, the FBI CJIS Security Policy will be updated by control family.  The first control family is expected to be released in the 2022 FBI CJIS Security Policy.  This session will discuss why the policy is being revised, what is currently under revision and what is planned for the future. This is some placeholder content. Select/Highlight and simply type over or press delete to replace. Insert images, text or whatever you'd like.

11:30-Noon

Lunch -

General Meeting & Prizes

*Schedule subject to change due to speaker availability and logistics

Educational Session
Networking Opportunity
Vendor Opportunity